"The care and attention I received was second to none"

I was sent to glasgow royal infirmary by my heart failure nurse as I had become unwell. From the minute I stepped into A+E till I left the ward eight days later the care and attention I received was second to none. The staff in a+e were quick at assessing me and got things moving so fast with my treatment.

I was admitted to ward 43A cardiology receiving which I have been to quite a few times and know the staff quite well, as always they went above and beyond for me, nothing was a bother, they made sure I was comfortable and that I knew what was happening with my treatment. The Drs were also great as well.

I was then moved to ward 19 the other cardiology ward. I had never been on this ward before. From the day I went into the ward till I left the staff were absolutely amazing they made me feel so welcome again nothing was a bother to them. They made sure I was ok and always asking if I needed anything. Everything was explained to me in a way I understood it about test results and about different medications i was getting (above my normal ones). I became quite upset at one point and the staff made sure I was ok and kept reassuring me all was fine.

I also would like to mention the porters who helped me so much as well getting me to different departments for tests and making me laugh and smile on route. Also the domestics who do a fab job keeping the ward so tidy and fresh, also for serving us some lovely meals. So a massive thank you to every member of staff within these departments you all made my stay that bit easier and I will be forever grateful to you all.