"Being seen at A&E at the royal"

About: Royal Victoria Hospital / Accident & Emergency Royal Victoria Hospital Accident & Emergency BT12 6BA

Posted by coordinationdm44 (as a service user), 2 years ago

I was feeling unwell while working in the pharmacy at the royal so went round to a&e to be seen. Deputy sister in AED named Susan was absolutely amazing. So caring and genuinely lovely. A lot of staff could learn from her. Made my experience so much more comfortable & I’d really like to thank her for it. Exemplary. Amazing how having a nice nurse caring for you can really impact your experience

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Linsey Sheerin

Divisional Nurse, Urgent and Emergency Care, Emergency Care,

Belfast Health and Social Care Trust

Submitted on 11/11/2022 at 18:04

Published on Care Opinion at 18:04

Dear coordinationdm44,
My name is Linsey Sheerin, I am the Service Manager for Urgent and Emergency Care at Belfast Trust. Thank you for taking the time to share your experience on Care Opinion, I will ensure that your lovely comments are Susan. Working in the Trust you will be fully aware of the demands for our services, thank you for taking the time to recognise the care provided by Susan and as you say we can all learn a lot from her.
I hope you are making good progress in your recovery
Linsey

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