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Care Opinion

A&E & Recovery ward CAH

Posted By Nov22

"A&E & Recovery ward CAH"

About: Craigavon Area Hospital / 3 South Craigavon Area Hospital / Emergency Department Craigavon Area Hospital / Urology

(as the patient),

I brought myself to A&E on Saturday morning due to taking unwell from kidney stones. As soon as I arrived I received amazing care from all the staff in A&E. I was seen fast and a care plan was put in place straight away, communication was brilliant and the staff made me feel at ease with everything that was going on. I was seen by the urologist who explained I needed surgery which was done in the space of 4 hours!

Theatre staff made me feel comfortable and relaxed before my surgery. 

Afterwards I was brought to the recovery ward, I ended up staying here for a couple of days and I can’t put into words how well I was treated!! The nursing staff checked on me constantly ensuring I was comfortable and kept me updated on my care plan. I got to know each of the girls as they al l took time to come and have a chat with me which was amazing to see as they are never off their feet caring for many patients at once. 

I am due to return for another surgery in 4 weeks time and my nerves are more at ease knowing the care that I will receive is amazing and I knowing I’m in safe hands with the brilliant medical and nursing staff in theatre and recovery in CAH. 

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Responses

Response from Jason Young, Urology Nurse Specialist, Thorndale Unit CAH, Southern Health and Social Care Trust about a year and a half ago
Jason Young
Urology Nurse Specialist, Thorndale Unit CAH,
Southern Health and Social Care Trust

Submitted on 14/11/2022 at 11:50
Published on Care Opinion at 13:17

Many thanks for your kind feedback! It's great to hear that your experience was a positive one and we look forward to welcoming you back for your next planned surgery.

We'll ensure your comments are passed onto the clinical teams who cared for you recently.

Jason

Urology Specialist Nurse

Craigavon Area Hospital

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Response from Emmajane Kearney, Lead Nurse, ATICs, Southern Health and Social Care Trust about a year and a half ago
Emmajane Kearney
Lead Nurse, ATICs,
Southern Health and Social Care Trust

I manage Theatre, Recovery and Pre-Operative Assessment Services

Submitted on 14/11/2022 at 13:15
Published on Care Opinion at 13:15

Many thanks for taking the time to provide feedback on your recent experience of theatres and recovery. It is always good to hear such positive comments.

As the Lead Nurse for Theatres and Recovery I will ensure that your feedback is passed onto the staff involved in your care. I wish you the best in your continued recovery and I am glad that you feel at ease for your upcoming surgery with us.

Regards

Emmajane

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Response from Sarah Rowntree, Clinical Sister 4 South, Craigavon Area Hospital, Southern Health and Social Care Trust about a year and a half ago
Sarah Rowntree
Clinical Sister 4 South, Craigavon Area Hospital,
Southern Health and Social Care Trust

Submitted on 16/11/2022 at 09:57
Published on Care Opinion at 09:57

My name is Sarah Rowntree, Deputy sister 3 south, I want to thank you for taking time to leave such kind words of feedback and wish you well in your recovery

Sarah Rowntree

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