"I received first class care"

About: Forth Valley Royal Hospital / Cardiology Forth Valley Royal Hospital Cardiology FK5 4WR Royal Infirmary of Edinburgh at Little France / Cardiothoracic Surgery Royal Infirmary of Edinburgh at Little France Cardiothoracic Surgery EH16 4SA Royal Infirmary of Edinburgh at Little France / High Dependency Unit & Intensive Care Unit Royal Infirmary of Edinburgh at Little France High Dependency Unit & Intensive Care Unit EH16 4SA

Posted by Lornahappy (as the patient), 2 years ago

After many years of observation at Forth Valley Royal Hospital I was finally admitted to Edinburgh Royal Infirmary for minimally invasive heart surgery to repair the mitral valve.
I received excellent treatment at every stage of the procedure. I was admitted to Ward 102 and after 24 hours in IC, returned to Ward 102 where I was nursed until discharge.
At every stage I received first class care.

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Responses

Catherine Labinjoh

Consultant Cardiologist & Clinical Lead for Cardiology, Cardiology,

NHS Forth Valley

Hospital doctor, specialising in Heart Disease

Submitted on 14/11/2022 at 16:25

Published on Care Opinion at 16:25

Dear Lornahappy
Thanks for letting us know about your experience with a procedure to repair your mitral valve. I am really pleased that after many years of observation, when the time came to intervene, you received great care from our partners in Edinburgh Royal Infirmary. We have a great working relationship with the team in NHS Lothian and I know they'll be really pleased to read your feedback. Thanks again for sharing your kind words.
Berst wishes
Catherine

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Jennifer Watters

Deputy Associate Nurse Director, RIE,

NHS Lothian

Submitted on 14/11/2022 at 17:52

Published on Care Opinion at 17:52

Dear Lornahappy
Thank you so much for taking the time to share your positive feedback for our team in Ward 102. It is always nice to hear good news stories and I will be sure to pass this on to the team.
I hope you are recovering well.
Take care
Jennifer

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Royal Infirmary of Edinburgh at Little France

Submitted on 15/11/2022 at 07:56

Published on Care Opinion at 10:07

Dear Lornahappy,
Thank you for your feedback for the team in 102. I am glad that you felt you received first class treatment, I will let the all the team know. Wish you are good recovery.
thank you agian.
Karen Hendry

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Joanne Stewart

Senior Charge Nurse, Cardiothoracic, Royal Infirmary of Edinburgh,

NHS Lothian

Submitted on 15/11/2022 at 10:51

Published on Care Opinion at 11:53

Dear Lornahappy
thank you for your positive feedback. I'm glad to hear your surgery and recovery went well. I will feed this back to the ICU team. I hope you are recovering well now you are home.
jo Stewart

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