"Caring and responsive practice"

On Tuesday 25 October, I rang my surgery as I was short of breath. The receptionist got a doctor to call me back very shortly. They offered to see me straight away but I was miles away in Central London. The doctor asked me to call an ambulance as she was concerned about my breathing. She even offered to call one for me.

I did not take it seriously enough, but a little while later the doctor contacted me by text and phoone to follow up. I eventually went to University College Hospital, London, where I was given urgent and excellent attention.

Following up with my GP, I was given two appointments - both to suit my convenience (given my office commitments). I have seen my GP twice and have another follow up appointment.

I cannot express enough my appreciation for the excellent service provided.

Thank you Eastbury Surgery - all of you.