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"Assumptions and stereotypes were wrongly made"

About: Maternity care / Maternity care (Ward 31) Royal Alexandra Hospital / Neonatal Unit

(as a service user),

I had my daughter at Paisley Royal Alexandra Hospital. She was born 4 weeks early and had a postnatal diagnosis of Down's syndrome. She needed oxygen as she was a bit early but other than that was a happy and healthy baby. When the first 2 doctors told us she had Down's Syndrome, the word sorry was used repeatedly and we were given a list of things she wouldn’t do and medical conditions she might have. (She has none and no-one tries to predict the future of ‘typical’ babies at a few hours/days old so why is this acceptable for babies with Down's Syndrome? We were told she wouldn’t live independently or go to mainstream school, which is just wrong. 80% of children with Down's Syndrome do, in fact, go to mainstream school.) Assumptions and stereotypes were wrongly made about her based on her having Down's Syndrome.

A nurse told me not to worry, as she might just have a squashed face because she was a quick delivery. Our daughter was in NICU for 4 weeks during COVID, the worst 4 weeks of our life. I was absolutely terrified of her having Down's Syndrome. If doctors were so sorry about it, it must be bad. We constantly saw different doctors and nurses, there was no continuity of care.
Down's Syndrome is nothing to be sorry about. It is not a disorder, disease or illness. It is a genetic difference. Looking back, I genuinely don’t understand why Down's Syndrome is viewed so negatively. My daughter is happy, healthy and thriving. We have met many other families in the same position as us.
I would strongly suggest the maternity and NICU staff are given up to date training and information surrounding lived experiences of Down's Syndrome, because the doom and gloom of what they told us is the opposite of what our life is like.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 2 years ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 28/11/2022 at 18:05
Published on Care Opinion at 18:05


picture of Kevin Torbet

Posted on behalf of Dr Hilary Conetta, Neonatal Consultant RAH and RHC Neonatal Units, Clinical Lead RAH Neonates

Dear cubeth36

Thank you for taking the time to leave us your feedback on Care Opinion and sorry for the delay in responding to your story.

On behalf of the RAH Neonatal Team can I offer my sincere apologies around your experience during your baby’s time in the unit.

We would welcome the opportunity to discuss these issues with you in more detail in order to feed back to the team, and to give you the chance to offer your thoughts on how we could improve our communication in a future situation of this nature.

I am happy to meet with you either in person or on a video call.

If you wish to contact me, I can be contacted via my secretary on 0141 314 6737.

Dr Hilary Conetta

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