Text size

Theme

Language

"Physiotherapy"

About: NHS Forth Valley

(as the patient),

I found all professionals from NHS Forth Valley very good, except my experience with physiotherapy. I went to the GP and asked for a referral for my lumbar and my neck (which I have 4 herniated disks, MRI done abroad before I moved to the UK). My complaint was a lot of pain on both locations and numbness on both hands.

I waited 8 months for my first appointment to have two things happen

1) The referral was only made for my neck and there was nothing they could do about my lumbar (I am 100% sure it was for both, especially because when I went to the GP my main complain at that moment was actually the pain on my lumbar);

2) They said regarding my neck: I can't help you, gave me recommendations for my numbness on my hands like, Stop driving, Stop drawing, Don't bend your arm, (how exactly will I not bend my arm?).

They never ever even put their hand on me to examine my neck and lumbar, all examination was done by a student on first appointment and the physiotherapist never checked if the student had done everything right. I just looked for a private chiropractor.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Caroline Logan, Person Centred Co-ordinator, Nursing, NHS Forth Valley 2 years ago
Caroline Logan
Person Centred Co-ordinator, Nursing,
NHS Forth Valley
Submitted on 11/11/2022 at 13:21
Published on Care Opinion at 13:21


Good Afternoon Aurora T.

Thank you for taking the time to write and share your experience with us.

I am disappointed to read of your experience with the Physiotherapy Team and to enable us to support you and understand where you attended for your physiotherapy appointment, I wonder if you would like to contact myself to chat about your experience, my telephone number is 01324 566162.

I hope this is helpful and look forward to hearing from you.

Kind regards

Caroline

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k