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"MRI results"

About: University Hospital Monklands / Neurology University Hospital Wishaw / Neurology

(as the patient),

I have had several debilitating neurological symptoms appear over the years and was referred by my GP to a neurologist with suspected MS or some other kind of relapsing remitting neurological condition.

I was sent for an MRI at Monklands 2 months ago and was told I would have my results within 2 weeks/latest 4 weeks. I made several phone calls to the doctor's secretary at Wishaw and I keep being told she will tell the doctor as my results were back weeks ago but no one has looked at them.

2 months later and I still have heard nothing. This is completely distressing. I still have some lingering symptoms from a big flare up, and I have no clue why or what's causing it with, no further help offered.

I couldn't walk on my own, no strength in my body for 2 months, along with other symptoms that I'm still dealing with today! It's shocking to leave patients with this worry!

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Responses

Response from Karen Jamieson, Patient Safety Co-Ordinator, Quality Improvement Team, NHS Lanarkshire 2 years ago
Karen Jamieson
Patient Safety Co-Ordinator, Quality Improvement Team,
NHS Lanarkshire
Submitted on 07/11/2022 at 11:19
Published on Care Opinion at 11:19


Dear foxtrotxz59

Thank you for taking the time to feedback in regards to your experience of Neurology at University Hospital Monklands/Wishaw

We are sorry to hear of your experience, we always want to make things better for our patients, and we take your comments seriously.

It would be helpful if you could contact Patient Affairs at University Hospital

Wishaw, so that they can understand the issues in more detail and respond to you personally.

PatientAffairs.Wishaw@lanarkshire.scot.nhs.uk Tel no 01698 366 558

Kind Regards, Karen

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