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I’m always being informed and there always quick to assist m...

Posted By Emmgh49

"I’m always being informed and there always quick to assist me"

About: Craigavon Area Hospital / Acute Medical Unit (AMU)

(as a staff member posting for a patient/service user),

Immersive Reader

I was admitted to the hospital through the emergency department, the staff were helpful enough, but I had to wait a good while before getting brought to a ward. The treatment from the staff on the ward has been really good, I’m always being informed and there always quick to assist me if I need any help. The food has been okay, and cleanliness of the ward is 100%. I’m glad the visiting is back again, as I can’t imagine how long the day would go if I didn’t have visitors in, it’s what I look forward to most days.

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Responses

Response from Clerical Assistant, Acute Medical Unit, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust 2 years ago
Southern Health and Social Care Trust

Submitted on 07/11/2022 at 10:22
Published on Care Opinion at 10:22

Immersive Reader

Hello,

I am glad to hear of your positive experience here with us in AMU. I am glad that you were kept well informed, that you've been happy with your treatment and the staff have been helpful and quick to assist when necessary. I wish you all the best and will be sure to pass on the positive feedback to the team here on the ward. Thank you.

Response from PA for Assistant Director of Functional Support Service, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services, Southern Health and Social Care Trust 2 years ago
Southern Health and Social Care Trust

Submitted on 07/11/2022 at 11:38
Published on Care Opinion at 11:38

Immersive Reader

Thank you for posting about your experience in Craigavon Area Hospital we do welcome all feedback to help us improve the service we offer.

I will pass your positive feedback regarding the cleanliness of the ward to the Domestic Services Team.