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"I wish to thank all staff for their care and attention."

About: Scottish Ambulance Service / Emergency Ambulance University Hospital Wishaw University Hospital Wishaw / Cardiology (Ward 4) University Hospital Wishaw / Emergency Department University Hospital Wishaw / Medical Diabetes and Endocrinology (Ward 6) University Hospital Wishaw / Spiritual Care/Chaplaincy

(as the patient),

Unfortunately I have had to be admitted three times in the last four months.

I wish to thank all staff for their care and attention.

From Paramedics, Ambulance staff A&E through admissions Wards 4 & 6 and Chaplain, I could not have asked for better care

Margaret Kurilla  [ Magan] 

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Responses

Response from David King, Patient Experience Coordinator, Corporate Affairs, Scottish Ambulance Service 2 years ago
David King
Patient Experience Coordinator, Corporate Affairs,
Scottish Ambulance Service
Submitted on 04/11/2022 at 14:13
Published on Care Opinion at 14:13


Dear Magan

Thank you for your thanks and I do hope you are feeling better.

If you would like us to pass on your thanks to the ambulance crews could I ask you to contact our Patient Experience Team at sas.feedback@nhs.scot with your name, Care Opinion username and the dates and address we attended.

Kindest regards

David

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Response from Julie Coyle, Senior Nurse - Emergency Care, University Hospital Wishaw, NHS Lanarkshire 2 years ago
Julie Coyle
Senior Nurse - Emergency Care, University Hospital Wishaw,
NHS Lanarkshire
Submitted on 04/11/2022 at 16:15
Published on Care Opinion at 16:15


Dear Magan,

Thank you for taking the time to tell us about your recent attendance to our Emergency Department. I am glad you had a positive experience and will be delighted to share your comments with our staff.

Hope you are recovering well.

Best wishes, Julie.

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