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"Caring for each other in a mental hospital"

About: Nottinghamshire Healthcare NHS Foundation Trust / Adult mental health (inpatient)

(as the patient),

Patients taking more care of each other than the paid staff take

Whilst on redwood 3 Wing of highbury hospital Nottingham I washed and bathed a fellow patient on approx 5 occasions. They unfortunately had an incontinence problem but I saw the staff berate them and said it was an attention thing.

I took it upon myself to respect and nurture my fellow patient and it was an honour to help out and bathe this person as it helped restore some dignity to a patient who was already suffering with their condition

I did complain about this at the time too

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Responses

Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 12 years ago
Jane Danforth
Involvement & Experience Officer, Involvement, Experience and Volunteering Team,
Nottinghamshire Healthcare NHS Trust

Working in partnership with Care Opinion to gather feedback, meaning we find out what we do well and how you think we should improve. We really do want to hear from you and we reply to every story.

Submitted on 13/06/2013 at 17:45
Published on Care Opinion at 20:42


picture of Jane Danforth

I was so sorry to hear about your experience on Redwood at Highbury. This is clearly unacceptable. I will make sure your posting is passed for comment to the team and to complaints as well.

I can only apologise that your experience on the ward was not good.

Please be reassured that you will receive a reply to your story.

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