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"Maternity experience"

About: Northwick Park Hospital / Maternity

(as a relative),

What I am about so say is 100%  no exaggeration. My wife had high blood pressure. They tried for 5 days to induce her. She was in a lot of pain and very, very weakened. For 2 days she was in labour and when she was in pain one midwife came to her bed and removed her phone from the table. They put the phone in their pocket.

My wife does not talk English and was in pain - she was pointing at the  midwife's pocket and saying Phone Phone. Bear in mind she was in labour and in lots of pain. The midwife did return the phone.

After she gave birth her stitches got infected and the wound opened after 3 to  4 days and the doctor refused to fix her.  Now she has a hole in the bottom of her vagina because they refused to fix the infected stitches.

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Responses

Response from London North West University Healthcare NHS Trust 2 years ago
London North West University Healthcare NHS Trust
Submitted on 18/11/2022 at 11:10
Published on Care Opinion at 11:10


Dear betacd78,

Thank you for taking the time to leave this rather disturbing feedback.

I was very shocked to hear about your experiences and will pass your feedback onto the department. It would help us to investigate what happened if you would contact our PALS team on 0208 869 5118 or LNWH-tr.PALS@nhs.net and let us know your wife's details as we are unable to identify you from this post.

Meanwhile, please accept my sincere apologies that you had such a horrible experience at what should have been such a happy time.

Kind Regards

Pippa Kashmiry- Patient Experience Lead.

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