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good food good variety

Posted By Niamhh1

"good food good variety"

About: Lurgan Hospital / Ward 1 (Stroke care) Northern Ireland Ambulance Service Northern Ireland Ambulance Service / Emergency ambulance response

(as a staff member posting for a patient/service user),

I came to lurgan about a week ago by ambulance which took no more than about 30 or 40 minutes. The staff are great, very caring and cheerful. I am very comfortable here in lurgan. The food is nice, there is a great variety which you can chose from the lunch and dinner menu which is nice. The cleanliness is 100%, very good cleaners and polite cleaners.

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Responses

Response from Demi McKay, Personal Public Involvement & Patient Experience, Quality & Safety Improvement, Northern Ireland Ambulance Service about a year and a half ago
Demi McKay
Personal Public Involvement & Patient Experience, Quality & Safety Improvement,
Northern Ireland Ambulance Service

work with service users of NIAS, chair of stakeholder forum events

Submitted on 02/11/2022 at 10:04
Published on Care Opinion at 10:04

picture of Demi McKay

Morning Niamhh1

Thank you for taking time to share your kind feedback regarding your recent experience with our service and staff.

We are continually reminded of the remarkable communication skills of our staff as they care for individuals at some of the most vulnerable times of their lives.

I would very much like to share your comments with the staff involved directly but I would need some additional information regarding date, approximate time and location of the call. If you would be happy to share these details, please contact me on 07867136604.

I am delighted you are being well looked after and I hope you make a steady recovery.

Best wishes

Demi

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Response from PA for Assistant Director of Functional Support Service, Functional support, Southern Health and Social Care Trust about a year and a half ago
Southern Health and Social Care Trust

Submitted on 03/11/2022 at 19:51
Published on Care Opinion at 19:51

Thank you for posting about your experience in Lurgan Hospital we do welcome all feedback to help us improve the service we offer.

I will pass your positive feedback regarding the food and cleanliness of the ward to the Catering & Domestic Services Team.

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