"Out of hours doctor with a poor attitude"

Late Saturday evening I had to take my young immunosuppressed daughter to the out of hours GP. She was poorly with tonsillitis so the late appointment (having called NHS24 that morning) wasn’t ideal but we accepted anything offered. The GP called her name when we were in the waiting room and when we looked up there was no sign.  My daughter went to walk down the corridor behind us but I was sure the consulting rooms were ahead so went to where I thought the voice came from and joked with my daughter that it was like hide and seek.

As we approached the room the doctor announced from inside the room that it was obvious as there was only one door open  This was said with no hint of humour. I explained that you don’t see the door being open until you are right at it but they didn’t reply.

The brusque manner continued for the duration of the consultation, to the extent that I was getting uncomfortable and feeling unhappy about being spoken to in such a rude way. At this point I said I hadn't caught their name and they replied that they hadn’t told me it.  They then went on in what I found a very offhand way to state they never gives their name as it’s pointless; no one remembers it as it is foreign sounding, it’s an added hassle to spell it. They then went on a rant about ambulance staff in particular being difficult and never getting the name right.

I explained I was an NHS worker myself and would always introduce myself as a matter as standard but that in my personal life I would do the same as it’s basic common courtesy. They did not agree. I persisted and asked for their name, which I have noted.