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Ward 2 Hairmyres Hospital

Posted By FF123

"Ward 2 Hairmyres Hospital"

About: University Hospital Hairmyres / Medical Assessment Unit University Hospital Hairmyres / Radiology

(as a relative),

Fantastic care from all staff at Hairmyres Hospital - Medical Admissions Unit, Radiology, Minor Injuries and Ward 2. A very special mention to Charge Nurse Gina on Ward 2 who went above and beyond to ensure my mum was able to access the right care, as timely as possible, whilst also running a very busy ward. She regularly kept in contact to ensure we were being looked after and without her, we could have been waiting for several more hours. I cannot thank her and her Health care support worker, Cara, enough for their person centred care, demonstrating the values of the NHS.

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Responses

Response from Lise Axford, Chief of Nursing, University Hospital Hairmyres, NHS Lanarkshire 2 years ago
Lise Axford
Chief of Nursing, University Hospital Hairmyres,
NHS Lanarkshire

Submitted on 31/10/2022 at 19:58
Published on Care Opinion at 19:58

picture of Lise Axford

Dear FF123

Thank you for providing such positive feedback regarding your mothers recent care. The areas and teams that you mention will be delighted to read your comments.

You have taken time to detail how Gina and Cara looked after you and I will ensure your kind words are shared with them. It is a very busy time just now and feedback such as yours provides a real boost to staff. It really is appreciated.

Thank you again and kind regards to you and your mum.

Lise

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Response from Lisa Turki, Deputy Radiology Services Manager, Radiology, UHH, NHS Lanarkshire 2 years ago
Lisa Turki
Deputy Radiology Services Manager, Radiology, UHH,
NHS Lanarkshire

Deputy Radiology Services Manager

Submitted on 01/11/2022 at 10:57
Published on Care Opinion at 11:34

Thank you very much for taking the time to provide feedback to our Radiology team. The radiographers will be delighted to hear your positive feedback during your mum's stay at Hairmyres.

Thank you,

Lisa

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