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Daisy Ward has been exceptional to us.

Posted By pegasusrw58

"Daisy Ward has been exceptional to us."

About: Daisy Hill Hospital / Daisy Paediatric Ward

(as a parent/guardian),

Daisy Ward has been exceptional to us.

Daisy ward is so good. The treatment they gave my daughter is so good and they treat her with respect. This is my first time here since it has got redone and I have to say it is outstanding the newness of it all. The ward itself is nice and quiet as the individual rooms are a really nice touch. I like having the TV in the room keeps my daughter distracted for a while and the bed for the parent is also nice.

The staff are so good. They explain everything to my daughter and I so we know what is happening. I like that they explain it to my daughter so it won’t scare her as much. They are really good at their jobs and seem like they love it.

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Responses

Response from Jodie Kenny, Lead Nurse for Acute Paediatric Services Craigavon Area Hospital, Children and Young People's Directorate, Southern Health and Social Care Trust 2 years ago
Jodie Kenny
Lead Nurse for Acute Paediatric Services Craigavon Area Hospital, Children and Young People's Directorate,
Southern Health and Social Care Trust

Blossom CYP Centre, Blossom Short Stay Paediatric Assessment Unit, South Tyrone Children & Young People’s Outpatients, Neonatal Unit Craigavon Area Hospital

Submitted on 31/10/2022 at 17:21
Published on Care Opinion at 17:21

picture of Jodie Kenny

Hello peqasusrw58,

Thank you for taking the time to provide us with such positive feedback with regard to your stay on Daisy Ward. I am delighted to hear that the staff were so attentive and supportive and work in partnership with you and your daughter during your time on the Ward. The Daisy Team will be overwhelmed to read your kind words which I will be sure to share with them. I am also pleased that you were satisfied with the environment and ward facilitates which we pride ourselves in providing a comfortable stay for children and their families.

Thank you again for your positive feedback; I wish you and your daughter all the very best.

Kind regards

Jodie

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Response from Bernie McGibbon, Head of Service, Children and Young People's Directorate, Southern Health and Social Care Trust 2 years ago
Bernie McGibbon
Head of Service, Children and Young People's Directorate,
Southern Health and Social Care Trust

Submitted on 31/10/2022 at 17:43
Published on Care Opinion at 17:43

Dear pegasusrw58 thank you for sharing your experience with us and I am so pleased that the facilities met your needs and those of your daughter. It is a pleasure to read that the team kept your daughter updated and informed. The staff will be very pleased to read your kind comments.

I hope your daughter is improving and wish you both all the best.

Regards

Bernie

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