Text size

Theme

Language

"Diabetes"

About: University Hospital Ayr / Endocrinology and Diabetes

(as the patient),

 I was diagnosed with type 1 diabetes three years ago after being admitted to hospital at the stage of Ketoacidosis. 

This hit me very hard and I found it difficult to come to terms with my diagnosis. It was so confusing and complicated having to learn all  about the insulin and carbohydrates. 
I had no alternative but to get on with my life  and accept it.  I was worried and felt very alone, however I had a good team at Ayr Hospital who helped me. There was one person in particular, Ruth (Diabetes Dietitian), who was extremely helpful.
Ruth went out her way to help me, providing information and dietary advice which helped me greatly. Her kindness, consideration and friendly manner was greatly appreciated and I will truly miss Ruth. 
More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Pamela Gibson, Patient Experience Facilitator, Nursing, NHS Ayrshire and Arran 2 years ago
Pamela Gibson
Patient Experience Facilitator, Nursing,
NHS Ayrshire and Arran

Monitor stories and provide administration for NHS Ayrshire & Arran

Submitted on 02/11/2022 at 14:04
Published on Care Opinion at 14:04


picture of Pamela Gibson

Dear Laurah

Thank you so much for taking the time to share your positive experience regarding the Diabetic Serice at Ayr and also the Dietetic Service.

I am delighted to hear that you have received such kind and professional care from our staff since your diagnosis and that Ruth in particular was able to provide you with the support and information you required in relation to insulin and carbohydrates.

Your correspondence has been passed to the Teams and in particular to Ruth, to share your kind words and to give recognition for her exemplary care and treatment.

Thank you once again for taking the time to acknowledge your recent care experience.

Kind Regards

Pamela

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k