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Outstanding care from amazing staff

Posted By travellernm85

"Outstanding care from amazing staff"

About: Royal Cornwall Hospital (Treliske) / Gynaecology

(as a service user),

Outstanding care given from the amazing staff. Thomas and the team in the Department of Obstetrics and Gynaecology at Royal Cornwall Hospital's NHS Trust. They made me feel at home, relaxed and explained everything. To be able to watch the procedure and see 'that's my body' was a special moment. Thank you all so much, and thank you NHS.  

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Responses

Response from Caroline Amukusana, Care Group Governance Lead, Women, Children and HIV, Royal Cornwall Hospitals NHS Trust 3 years ago
Caroline Amukusana
Care Group Governance Lead, Women, Children and HIV,
Royal Cornwall Hospitals NHS Trust

Governance Lead

Submitted on 24/10/2022 at 15:41
Published on Care Opinion at 15:41

Dear travellernm85

Thank you so much for taking the time to leave such lovely feedback about our team in the Department of Obstetrics and Gynaecology. Our teams work hard to try and minimise any worry or anxiety for their patients, and to make them feel as comfortable and informed as possible during any invasive procedure, and they very much appreciate all feedback. I will ensure that your kind words, and your appreciation at being able to watch the procedure, are shared with the team. Thank you again and I hope that you are well.

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Response from Holly Kiernan, Patient Experience Manager, Patient & Family Experience Team, Royal Cornwall Hospitals NHS Trust 2 years ago
Holly Kiernan
Patient Experience Manager, Patient & Family Experience Team,
Royal Cornwall Hospitals NHS Trust

Submitted on 31/10/2022 at 16:21
Published on Care Opinion at 16:21

Thank you for taking the time to give us your opinion as we truly appreciate your feedback. We would love to contact you in future to help us inform decisions about our services and the way we work. This could range from small queries to larger projects so that you can be involved as much or as little as you like.

If this is something you would be interested in, please contact the Patient Engagement Team at Royal Cornwall Hospitals NHS Trust on rcht.patientengagement@nhs.net or telephone 01872 252793, so that we can record your details.

Thank you again for taking the time to tell us about your experience.

Best wishes,

Holly

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