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"The best hospital experience I have ever had"

About: Queen Margaret Hospital / Day Surgery

(as a service user),

I was on the Day Surgery Unit for a gynaecological surgery. The staff immediately made me feel at ease and comfortable. All the nurses - Allie, Rachel and Vicki in particular - were fantastic. Very caring and just lovely.

I was in quite a bit of pain and discomfort, but they were very quick to sort it out. The anaesthetist and team in recovery were also amazing and the chat and buzz around the room made me relax and trust that all was going to be OK.

The consultant and surgeons were also fantastic, explaining everything in detail and making sure I felt comfortable with all that was going to happen.

This genuinely was the best hospital experience I have ever had, and it was all because of the staff. Thank you all.

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Responses

Response from Nola Cassidy, Senior Charge Nurse, Day Surgery Unit, NHS Fife 3 years ago
Nola Cassidy
Senior Charge Nurse, Day Surgery Unit,
NHS Fife
Submitted on 25/10/2022 at 18:43
Published on Care Opinion at 18:43


picture of Nola Cassidy

Dear arlener02

Thank you for sharing feedback about your positive experience at the day surgery unit, it is good to see that you were well cared for, your kind comments will be shared with the team who will appreciate them very much. Wishing you well in your recovery.

Best wishes

Nola and the Day Surgery Team

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