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"MRI scan at NDDH"

About: North Devon District Hospital / Radiology (X-ray)

(as a service user),

I had my MRI with the team - Julian, Vic, Sarah and Ellie. This was all good. 

There was a fault with the scanner requiring me to be removed from it for it to be reset. 

This all was handled well and the scanner was soon on again.

I was treated with the upmost care by all the team and felt well cared for.

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Responses

Response from Gill Kite, Superintendent Radiographer/Radiology Governance Lead (Northern Services), Radiology, North Devon District Hospital (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 2 years ago
Gill Kite
Superintendent Radiographer/Radiology Governance Lead (Northern Services), Radiology, North Devon District Hospital (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust

I am a Diagnostic Radiographer with many years experience of working, and imaging patients, in all areas of the Radiology department. I am also responsible for the governance in Radiology and so make sure that we are compliant with the many ionising radiation regulations that dictate what we can and can't do in radiology, keep the patients and staff safe and ensure we are practicing safely. I also deal with our policies and procedures and oversee compliments, complaints and quality.

Submitted on 24/10/2022 at 12:04
Published on Care Opinion at 12:04


picture of Gill Kite

Dear Karl 1,

Thank you for taking the time to leave positive feedback for the MRI department. I'm really glad that the issue with the scanner was resolved quickly and you were able to continue with your scan without having to come back another day. I will pass on your kind feedback to the MRI team who will be very pleased to receive it.

Kind regards

Gill

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