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"Flawless Experience"

About: New Stobhill Hospital / Endoscopy

(as the patient),

I attended the Endoscopic Suite at Stobhill today and the staff there were exceptional. I have previously had traumatic experiences, however from staff nurse, Alec, doing my admission and managing to get IV access (which is a mission in itself), to the personal care and experience I got from Kara, the endoscopic specialist, who knew how anxious I was and she made me feel reassured and relaxed. Irene, my post procedure nurse, was lovely and explained everything post procedure and was nothing but kind and caring.

I had an absolute flawless experience and all staff involved are a credit to the service.

I just want to say a massive Thank you 😊

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Responses

Response from Margaret Barlow, Interim Lead Nurse, Endoscopy, NHS Greater Glasgow and Clyde 2 years ago
Margaret Barlow
Interim Lead Nurse, Endoscopy,
NHS Greater Glasgow and Clyde
Submitted on 21/10/2022 at 11:25
Published on Care Opinion at 11:25


Hi Mazza,

I am very grateful for the time you have taken to write about your positive experience in endoscopy at Stobhill. The staff work very hard to ensure that they provide the best individual care they possibly can.

I will pass on your lovely comments to all staff but it particular to Alex Irene and Kara.

Thank you once again for your comments

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