"Empathetic and reassuring service"

About: Western Health & Social Care Trust / Community Midwifery Services Western Health & Social Care Trust Community Midwifery Services BT47 6SB

Posted by tigerws33 (as a service user), 2 years ago

I called the midwives this morning worried about lack of movement at 22 weeks. I spoke to Claire on the phone and she was so empathetic and rang me back with an appointment. At my appointment she was so kind and really made me feel like she cared about my welfare- she also allowed me to get a scan for further reassurance. Catherine scanned me and was really detailed and checked my baby was moving- she also give me advice about movements in the future.
I am so grateful for the care and reassurance I got this morning.

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Claire Graham

Community Midwife Team Leader, Women & Children,

WHSCT

Submitted on 19/10/2022 at 16:43

Published on Care Opinion on 20/10/2022 at 09:42

tigerws33, Thank you so much for your kind words and feedback. I am so pleased you received the appropriate care and advice. Please do not hesitate to contact ourselves in the future if necessary. We look forward in seeing you at your future appointments and meeting your little one soon. Best wishes for the weeks ahead.

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Empathetic and reassuring service

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