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"Healthcare at its best."

About: Royal Infirmary of Edinburgh at Little France / Gastroenterology

(as the patient),

I attended RIE for an EUS procedure. Had it not been for nurse Chilkka I really don’t know how I would’ve coped. The sedation didn’t really work and Chilkka was there behind me for the whole time. From being comforting before the procedure with a level of humour and professionalism, to seeing me off after the procedure. Never mind her unfaltering care during it. A true nurse who takes pride in what she does and had empathy from the beginning until the end. Thank you so much Chilkka. I genuinely hope this reaches you. 

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Response from Michelle Jack, Associate Nurse Director, Royal Infirmary of Edinburgh, NHS Lothian 2 years ago
Michelle Jack
Associate Nurse Director, Royal Infirmary of Edinburgh,
NHS Lothian
Submitted on 19/10/2022 at 10:53
Published on Care Opinion at 10:53


picture of Michelle Jack

Thanks for taking the time to send us this great feedback. I will endeavour to get this to Chilkka. The team are always grateful for hearing how your experience was as it allows us to improve for the future.

I hope you continue to keep well.

michelle

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