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"Professional and caring"

About: Queen Margaret Hospital / Urology

(as the patient),

I was very apprehensive about this visit to the Urology Department QMH as it was about a very private matter.

As soon as I met Ruth you could tell that she was very sympathetic to your problem, and extremely experienced in discussing the matter. Her manner was very professional but in caring way, and my mind was put at ease to discuss my problems openly, and how to possibly overcome the problem I have.

The follow up to my consultation was for her to discuss the solution with my consultant and advise me of the outcome.

In my mind she is how all Angels should be.

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Responses

Response from Pauline Hope, Clinical Nurse Manager, Planned Care Directorate, NHS Fife 2 years ago
Pauline Hope
Clinical Nurse Manager, Planned Care Directorate,
NHS Fife
Submitted on 19/10/2022 at 15:44
Published on Care Opinion at 15:44


Dear Rock Thekingdom 3346,

Thank you for taking the time to share your story on care opinion. It is lovely to read that Ruth was professional and sympathetic on your visit and put you at ease.

I shall share this feedback with Ruth, she will be delighted.

Kind regards

Pauline

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