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Getting an infected cyst removed.

Posted By InfectedCyst

"Getting an infected cyst removed."

About: Forth Valley Community Services / Health visiting Forth Valley Royal Hospital / Theatre & Recovery Forth Valley Royal Hospital / Urgent Care Centre

(as a service user),

My doctor referred me to Urgent Care after a cyst under my arm became infected. I went through the system very quickly and ended up in theatre to get it removed around lunchtime the same day.

All of the staff I faced that day were very professional, caring and working so hard. From being booked in to recovery, everything was good. I felt cared for and looked after very well. They never seemed to stop.

The care I received from being booked in to Urgent Care through to the visit from the District Nurse a few days after the operation was brilliant. I was checked on regularly and looked after so well.

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Responses

Response from Ann Laidlaw, Operational Manager, NHS Forth Valley 2 years ago
Ann Laidlaw
Operational Manager,
NHS Forth Valley

Submitted on 24/10/2022 at 08:42
Published on Care Opinion at 10:15

Thank you for this lovely positive feedback. It is great to hear your journey through from Urgent care to discharge and then community has been good. I hope you are feeling much better, and your infected cyst has cleared.

I will feed back to staff and let them know you were very happy with the care you received. Thank you for recognition of them being very busy and never stopping.

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