"Gynaecology Appointment"

About: Leicester Royal Infirmary / Gynaecology

(as the patient),

My appointment felt rushed. The women asked me some questions but she was invalidating and just disregarded what I had said. For example, she asked me a question to which I said 'a bit' and she put 'no' down as my response. I had a pelvic examination, and she shoved the speculum forcefully into my vagina. She did not take into consideration any possible trauma I may have experienced, and I believe this was very insensitive. It made me bleed a fair bit for the rest of the day. I have had pelvic examinations done before by the doctors who did not use this kind of force, with only a small bit of spotting. She then proceeded to put her fingers into my vagina without even telling me. I feel she was not informative during the procedure, which did not put me at ease. She appeared very knowledgeable but very insensitive and invalidating. Not happy with the service I received.

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Responses

Response from Communications Team, University Hospitals of Leicester NHS Trust 2 years ago
Communications Team
University Hospitals of Leicester NHS Trust
Submitted on 20/10/2022 at 11:28
Published on Care Opinion at 11:42


picture of Communications Team

Hello,

Thank you for taking the time to leave a review.

We are very sorry to read about your recent experiences at our hospital.

We would like to investigate this for you. In order for us to do this, we will require some further information from you.

Please contact our Patient Information and Liaison Service (PILS) who will be able to fully investigate this for you.

You can contact PILS using any of the following methods:

Free phone line: 08081 788337

(Please note opening times are Monday to Friday 10am to 4pm. If you leave a message they will contact you the following working day)

Write to:

Patient Information and Liaison Service

The Firs

C/O Glenfield Hospital

Groby Road

Leicester

LE3 9QP

Email: pils@uhl-tr.nhs.uk

Alternatively, you can fill out an online contact form on our website here: https://www.leicestershospitals.nhs.uk/patients/patient-welfare/patient-information-and-liaison-service/

Kind regards,

The Communications Team

Leicester’s Hospitals

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