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Quad bike accident

Posted By asteropezb34

"Quad bike accident"

About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as the patient),

Quad bike accident ,happened on a Sunday afternoon in August on a back road, bike was on top of me , luckily my wife managed to get bike off me . We tried for 2 hours to get a ambulance no joy as we were in a queue . Had to get man power to lift me into a van to go hospital where i was taking to a and e. Was in alot of pain ,head bleeding, taken to trauma unit, then scanned to find 5 broken ribs

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Responses

Response from Deanne Hill, South Western Ambulance Service NHS Foundation Trust about a year and a half ago
Deanne Hill
South Western Ambulance Service NHS Foundation Trust

Submitted on 13/12/2022 at 10:03
Published on Care Opinion at 10:03

Good morning asteropezb34

Firstly, we are sorry to hear of your accident and the delay you experienced in receiving a response from our service. We thank you for taking the time to send us your feedback as it helps us to develop our service for our patients who use it.

Secondly, unfortunately, any patient details are redacted on this platform for confidentiality and so we cannot find your incident. If you would like to progress this as a complaint, please could I ask you to forward your message and details to: patientexperience@swast.nhs.uk and a member of our team will be delighted to help you.

Thank you again for taking the time to share your experience with us and we do hope you are recovering well after your accident.

Kindest regards,

Sami and Dee
Patient Engagement Team
SWAST
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