I finally received my first appointment at Sheffield GIS by video in January 2022. At that time I was promised a second interview in 3-4 months. It never happened. When I asked why in the summer, the lame excuse of the Coronovirus was trotted out. When I asked when my second appointment would be, I was told that there were no estimates of when that might be. There are estimates for the first appointments, but none for the second, so basically, I have no idea if the service will see me before I die of old age or kill myself in despair. What an utterly disgusting way to treat people. The pandemic is long since over, the interviews have all been done by video anyway, I feel there is no excuse.
So, I asked for my records from the first appointment so I could give them to private health provider. Two months later, I haven't received them. On the form, the telephone number of Corporate Affairs doesn't work so you can't ring them and even the Information Commissioner's website for complaints is wrong. I emailed Sheffield GICS to complain that Corporate Affairs had not responded but they ignored me as well.
So now the service is preventing me from getting the help I need. Other people I know had their first appts in January had their second ones in the summer. I have found the Sheffield GIC uncontactable and unaccountable and they do not appear to care.
"Failure of Service"
About: Highly Specialist Services / Gender Identity Service (GIS) Highly Specialist Services Gender Identity Service (GIS) Sheffield S10 3TH
Posted by Wendy_63 (as ),
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