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"the staff have been a great help"

About: Craigavon Area Hospital / 1 North Cardiology

(as a staff member posting for a patient/service user),

The staff on this ward have been a great help, I’m in a bay with 4 other men which is good as they keep me company, I find it very hard trying to pass time here as there hasn’t been any visitors and there isn’t any TV.

The ward is really clean and the facilities are very close to this bay which is great, as I don’t have to walk far to get to them.

The food isn’t the best but it does the job, I do enjoy the breakfast because it’s fresher as they make it here on the ward.

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Responses

Response from Jason McParland, Ward Manager 1 North CAH, Medicine and Unscheduled Care Directorate, Southern Health and Social Care Trust 3 years ago
Jason McParland
Ward Manager 1 North CAH, Medicine and Unscheduled Care Directorate,
Southern Health and Social Care Trust
Submitted on 05/10/2022 at 11:07
Published on Care Opinion at 11:07


HI

I appreciate that it is hard not having any visitors. At least the men are able to keep you company.

Hopefully visiting will return soon. You could get your family to arrange a virtual visit, that might help to see a familiar face.

Get well soon.

Jason

1 North

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Response from PA for Assistant Director of Functional Support Service, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services, Southern Health and Social Care Trust 3 years ago
Submitted on 10/10/2022 at 11:49
Published on Care Opinion at 11:49


Thank you for posting about your experience in Craigavon Area Hospital we do welcome all feedback to help us improve the service we offer.

I will pass your feedback regarding the food and cleanliness of the ward to the Catering & Domestic Services Team.

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