Care Opinion

Text size

Theme

Language

Videos in BSL or ISL
Help with language translation
Help with reading or listening

caring and supportive staff

Posted By Niamhh1

"caring and supportive staff"

About: Craigavon Area Hospital / Mandeville Unit

(as a staff member posting for a patient/service user),

My nurse today was the lovely Maureen. The staff are always so caring and supportive and make the experience in the unit 10x better. I arrived today. The communication with staff is always very good and everything is always explained. I am also provided with leaflets and stuff with info which helps greatly. The food I have had has been very nice. I love a cup of tea. The cleanliness is brilliant, the unit is immaculate.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Amy Ward, Ward Sister Mandeville Unit CAH, Acute, Southern Health and Social Care Trust 2 years ago
Amy Ward
Ward Sister Mandeville Unit CAH, Acute,
Southern Health and Social Care Trust

Submitted on 02/10/2022 at 22:45
Published on Care Opinion at 22:45

picture of Amy Ward

Hello and thank you for your feedback!

The staff in the unit go above and beyond the each day to ensure every patient is well cared for and supported during their visit to the Mandeville Unit - your feedback reflects their dedication and hard work they carry out everyday.

I will be sure to pass on your kind words and share with the team!

Take Care

Amy

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from PA for Assistant Director of Functional Support Service, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services, Southern Health and Social Care Trust 2 years ago
Southern Health and Social Care Trust

Submitted on 03/10/2022 at 08:50
Published on Care Opinion at 08:50

Thank you for posting about your experience in Craigavon Area Hospital / Mandeville Unit we do welcome all feedback to help us improve the service we offer.

I will pass your feedback regarding the food and cleanliness of the Unit to the Catering & Domestic Services Team.

Take care

Opinions
Next Response j
Previous Response k