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Care Opinion

Great care

Posted By lovepb86

"Great care"

About: Craigavon Area Hospital / Ambulatory Care - Medical

(as a service user),

I was admitted to the Ambulatory Ward from the ED on Monday morning. I was seen quickly by a doctor and my treatment plan explained clearly.

Everyone in the unit took really good care of me. I was especially impressed with HCA Elise's ability to get my terrible veins. It was brilliant to receive my treatment and investigations in the unit, and be allowed home overnight to be with my family.

The unit was at full capacity (possibly over!) and yet I never felt like I was a nuisance. I want to wish the NQNs all the best in their new posts also. I'm rubbish with names but all of the nurses, HCAs, ward assistants, pharmacy technicians and doctors really were great. Thank you for your care. 

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Responses

Response from Judith Smith, Ward Manager Ambulatory Ward CAH, Acute, Southern Health and Social Care Trust nearly 2 years ago
Judith Smith
Ward Manager Ambulatory Ward CAH, Acute,
Southern Health and Social Care Trust

Submitted on 03/10/2022 at 16:52
Published on Care Opinion at 16:52

Thank you for your lovely comments, I am delighted to hear that the care you received was good.

I will ensure that Elise is made aware of her impressive skills and I will share your positive feedback with all staff within the unit.

The newly qualified staff also appreciate your good wishes.

Regards

Judith

Ward Manager

Ambulatory Care Unit

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