"Superb Practice"

The first point of contact is with the receptionists, and they cannot be faulted in any regard. Totally professional, polite and always obliging. The call back system is a much-welcomed facility for patients, as it identifies your number in the queue, you realise the sheer volume of calls the receptionists have to deal with. They are a remarkable hard-working team, and they do not interrogate as to why you need an appointment. I have only met with exceptional professionalism, understanding and kindness from the GPs. There is never a delay in carrying out tests and no hesitation if an ultra sound scan or consultant referral is deemed necessary. The practice nurses are equally to be applauded, down to earth professional caring approach. The GPs are to be congratulated for the service and care given during the COVID lockdown, and for the swift return to face to face appointments. The practice maintains the highest level of hygiene. I consider myself to extremely fortunate to be a patient at such a superb practice, all and everyone involved are to be congratulated .