"The care we received was second to none"

About: Altnagelvin Area Hospital / Emergency department Altnagelvin Area Hospital Emergency department Londonderry BT47 6SB

Posted by Taylor33 (as a relative), 2 years ago

Would like to say a special thanks to all staff involved in the care of my grandfather last week. We had an unexpected visit to ED, where the care we received was second to none.
The NIAS crews inc Eddie & Stephen, Dr Sathi, Sr Laura, SN’s Amiee-Jean, Natoya, Una, Shannon and Kaylee and HCA Shaunean, only to name a few.
Working in such a busy environment isn’t easy, however you all still went out of your way to make us feel at ease. You all are a credit to your jobs and department.

More about:

Do you have a similar story to tell?

Responses

Colleen Hamilton

Service Manager for Unscheduled Care, Emergency Department / AMU /ACU Altnagelvin Hospital,

WHSCT

management duties

Submitted on 12/04/2023 at 13:19

Published on Care Opinion at 13:19

Dear Taylor33
Thank you for taking the time to tell us about your experience in ED Altnagelvin. Apologies for the delay in responding.
You comments about are staff are extremely heartwarming and I have passed these words on to each one! They certainly are a credit, not only to the department, but to their professions also.
I hoe you and your family members have recovered well.
Many thanks
Colleen Hamilton
Altnagelvin ED manager

{{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Was this response helpful? Yes | No
Thank you for your feedback.
See more responses from Colleen Hamilton

Navigation
Shortcut Help	?
Go to Home	g + h
Go to Tell Your Story	g + t
Go to About Us	g + a

Text size

Theme

Language

The care we received was second to none

"The care we received was second to none"

Responses

Keyboard Shortcuts

Opinions
Next Response	j
Previous Response	k