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"Hip replacement at Stobhill Hospital"

About: Glasgow Royal Infirmary / Outpatients New Stobhill Hospital / Day Surgery

(as a service user),

I received a hip replacement last month at Stobhill Hospital as day surgery, although required an overnight on Ward A.  I have to say, the care I received from everyone on that day was second to none. 

I was put at ease and felt in safe hands both before and during the operation itself.  The care I received once on Ward A was compassionate and professional.  You could see how busy the ward was, but it never showed in the staff.  Nothing was a bother and I felt well looked after.  I was also well supported by OT and physio who made sure I was comfortable and safe to be discharged home. 

I was then followed up the next day by telephone where I felt able to ask all my anxiety-driven questions regarding my recovery!  Also want to praise the pre-op outpatient service at the Glasgow Royal Infirmary who made sure I was fit for the operation and put my mind at ease about the whole process.

I'm so grateful for the NHS and would not hesitate to go back for my other hip if needed.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 2 years ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 03/10/2022 at 12:29
Published on Care Opinion at 12:29


picture of Kevin Torbet

Dear skyfq38

Thank you for taking the time to leave such lovely feedback in regards to your experience of using the Day Surgery Unit of the New Stobhill Hospital.

It was great to hear how the staff took the time to put your mind at ease and make you comfortable before and after your surgery. This must have been an extremely worrying time for you so to hear you were provided with such great support and advice from the staff was very heart warming.

I will be sure to pass on your thanks to all the staff within the department who I'm sure will be delighted to hear you had such a pleasant experience.

Kind regards

Kevin

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