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Experience in X Ray department

Posted By Susan1

"Experience in X Ray department"

About: University Hospital Hairmyres / Radiology

(as a relative),

Family member attended X Ray  CT department in University Hospital Hairmyres recently . I accompanied family member. I was very impressed with the organisation of patient flow through the department. All staff  members working well together  ensuring patients had a good experience . All staff were kind  & resectful ensuring patient centred care. Thank you. 

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Responses

Response from Karen Jamieson, Patient Safety Co-Ordinator, Quality Improvement Team, NHS Lanarkshire 2 years ago
Karen Jamieson
Patient Safety Co-Ordinator, Quality Improvement Team,
NHS Lanarkshire

Submitted on 30/09/2022 at 13:31
Published on Care Opinion at 13:31

Dear Susan1

Thank you for taking the time to feedback to us about your recent experience at University Hospital Hairmyres, Radiology. I am delighted you witnessed the extraordinary care our friendly teams aim to deliver every day.

It will be a pleasure to share your feedback with the team.

Thank you

Karen

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Response from Lesley Sharp, Deputy Diagnostic Service Manager, University Hospital Monklands, NHS Lanarkshire 2 years ago
Lesley Sharp
Deputy Diagnostic Service Manager, University Hospital Monklands,
NHS Lanarkshire

Submitted on 30/09/2022 at 15:20
Published on Care Opinion at 15:20

picture of Lesley Sharp

Dear Susan1,

Thank you for your positive feedback regarding your visit to our radiology department. I will be delighted to pass on your comments to the staff.

I hope your family member is on their road to recovery.

Kind Regards

Lesley

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