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"Community Rehab Bideford"

About: Community Services - North Devon / Community Rehabilitation

(as the patient),

The service was recommended by my Physiotherapist from Bideford Hospital.

A lady called Vicky called to see me, we had a chat about the help that they could give me, and she listened to my words and my opinion. She supplied me with a brand-new walker that folded, could fit in the car, and has a seat on it.

This has given me a new lease of life. It has got me walking more and using the mobility scooter less. I am thinking of entering a marathon next year!

It was a fantastic service. She listened and didn’t assume what my needs were. We discussed walker options and on the next visit, she bought one out for me. She was wonderful and made sure that I could use the walker properly, practiced with me, and made sure it was the right height.

I wish that it was a service that I could have asked for sooner.

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Responses

Response from Susan Izzard, Specialist Physiotherapist (Northern Services), Community Health & Social Care - Rehabilitation Bideford (Northern Services Therapies Team), Royal Devon University Healthcare NHS Foundation Trust 2 years ago
Susan Izzard
Specialist Physiotherapist (Northern Services), Community Health & Social Care - Rehabilitation Bideford (Northern Services Therapies Team),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 29/09/2022 at 10:44
Published on Care Opinion at 13:49


picture of Susan Izzard

Many thanks for your wonderful response Wispey.

It is great to hear you had such a positive experience with our Community Rehab Service and lovely to hear such kind thoughts about our Support worker Vicky.

I'm glad the 4 wheeled walker has given you a new lease of life and the motivation to run a marathon!

I'm glad you felt able to discuss your concerns openly, and if you require any support or advice from the Bideford Community Rehab team again, we would be very happy to help you and your GP can re-refer you at any time.

Many thanks once again for your fantastic feedback

Kind regards

Susan

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