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"Personal and caring."

About: Craigavon Area Hospital / 4 North Surgical

(as a staff member posting for a patient/service user),

I have been in Craigavon Area Hospital for almost 2 weeks.

Initially, I was located in a corridor for 2 days then was moved to ward 1 south. Now post-op I am in 4 north.

I had my colon removed which was obviously a major operation but thankfully everything went successfully. I have been lucky to have never been in hospital, so was apprehensive of the care, but my experience has totally proven otherwise.

The care that the staff have provided from the get go has been fantastic. You definitely aren't just a number but you are a patient and they are so personal and caring.

Having these lovely staff around you, makes the experience that bit easier. The food fills a hole and the hygiene of the ward is first-class. The doctors are hopeful that I will get home tomorrow or Tuesday!!

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Responses

Response from Emma McCann, Ward Manager 4 North, Surgery and Clinical Services Directorate, Southern Health and Social Care Trust 2 years ago
Emma McCann
Ward Manager 4 North, Surgery and Clinical Services Directorate,
Southern Health and Social Care Trust
Submitted on 27/09/2022 at 16:09
Published on Care Opinion at 16:09


As Ward Sister Manager of 4 North I thank you for your kind words with a gracious heart.

I will ensure that this positive feedback is shared with the whole team in 4 North.

Best Wishes

Emma Mc Cann

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Response from PA for Assistant Director of Functional Support Service, Executive Directorate of Nursing Midwifery, AHP’s and Functional Support Services, Southern Health and Social Care Trust 2 years ago
Submitted on 10/10/2022 at 12:05
Published on Care Opinion at 12:05


Thank you for posting about your experience in Craigavon Area Hospital we do welcome all feedback to help us improve the service we offer.

I will pass your feedback regarding the food and cleanliness of the ward to the Catering & Domestic Services Team.

I wish you a speedy recovery.

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