My uncle, who is in his 80's, took unwell at home and the out of hours doctor called an ambulance after we phoned on Saturday afternoon. He was obviously very unwell and very anxious. Anxiety heightened by the fact that his wife, who is in their 90's, had been an emergency admission to hospital the previous evening. When the two paramedics arrived (Shauna and Ciara) they were so patient and understanding to my uncle and reassuring to my sister and I. My uncle was adamant that he was not going to hospital and the paramedics persevered and showed great compassion in persuading him to get into chair and agreed to go to hospital.
It was a very stressful time and Ciara and Shauna did amazing to make sure my uncle got to Antrim Area Hospital to get the care he really needed. They totally won him over and before the ambulance set off he was asking for his hearing aids (Which he had refused to use all morning for us) and was full of chat to the two paramedics- testimony to their excellent interpersonal and caring skills. The paramedics were true heroes to our family that day. With both aunt and uncle taking unwell in 24 hours, we as a family so valued the NIAS that weekend. I would like to formally record our sincere thanks to them.
"The paramedics coming out to my uncle"
About: Northern Ireland Ambulance Service / Emergency ambulance response Northern Ireland Ambulance Service Emergency ambulance response Belfast BT8 8SG
Posted by Niece22 (as ),
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