"Incompetent"

Had minor accident with dog and called 111 to get apointment. Looked at swollen leg and told would go down in 6 weeks and given painkillers. No improvement so went to minor injuries at Sevenoaks hospital where they X rayed and told no fracture and refererred to Pembury hospital. Finally had ultra sound scan and given more medicine but still swollen after 6 months. Tried get apointment with South Park but reception said they had no details so sent info in text format.12 days later still heard nothing so phoned and waited 45 minutes to get an answer by reception who said would refer again to doctor. Still not heard back from surgery..