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Cobridge Sexual Health Clinic

Posted By Cefn

"Cobridge Sexual Health Clinic"

About: Sexual Health Services - North Staffordshire and Stoke-on-Trent (Open Clinic)

(as the patient),

Although there was a wait on the telephone to secure the actual appointment, when visiting the clinic the staff were very professional. The appointment was scheduled on time and there was no waiting around. Besides, I could hardly feel it when they took the blood sample.

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Responses

Response from Julia Barraclough, Operational Service Manager, North Staffordshire & Stoke on Trent Sexual Health & HIV Service, MPFT 2 years ago
Julia Barraclough
Operational Service Manager, North Staffordshire & Stoke on Trent Sexual Health & HIV Service,
MPFT

I am the Operational Service Manager for the sexual health services across Stoke, Staffordshire, Shropshire and Telford. I support the wider teams to ensure our services are of a high quality and accessible for our service users.

Submitted on 28/09/2022 at 16:22
Published on Care Opinion at 16:22

picture of Julia Barraclough

Thank you for taking the time to provide feedback on the service you received. I'd like to apologise for the initial difficulties you had with getting through to the service but it is good to hear that the staff were professional and the care was of a high quality. We are in the process of looking at ways of improving the telephone access so your comments are useful to help identify the issues.

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