Text size

Theme

Language

"Pre operation assessment"

About: Whiteabbey Hospital / Pre-Assessment Unit

(as a service user),

I was taken very quickly and the nurse did my blood pressure, temperature , heart trace, took my blood samples, measured my height and weight. The nurse made me feel at ease and comfortable during this and as soon as she was done I was transferred into another room to speak to the pre assessment nurse. She explained the procedure and process of my operation and asked me loads of questions about my health and well-being. Again I was treated with dignity and respect and made feel comfortable. She answered all of my questions and was very knowledgeable and helpful. 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Marie Devlin, Manager Pre Assessment Unit, Antrim & Causeway, Surgical and Clinical Services, NHSCT 2 years ago
Marie Devlin
Manager Pre Assessment Unit, Antrim & Causeway, Surgical and Clinical Services,
NHSCT
Submitted on 23/09/2022 at 16:10
Published on Care Opinion at 16:39


My name is Marie Devlin and I am the manager of pre op assessment.

Thank you so much for taking the time to give such positive feedback. The staff all work very hard to ensure that all our patients have a positive experience on their surgical journey and I am extremely proud of them. I will pass this on to the staff, who appreciate any feedback from their patients.

I wish you well with your pending surgery and a speedy recovery.

Regards, Marie

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k