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Appointment time

Posted By Chipper9495

"Appointment time"

About: Sexual Health Services - North Staffordshire and Stoke-on-Trent (Open Clinic)

(as the patient),

I sat down ten minutes early for my appointment, but I was not seen until an hour later. I think this is a very poor service

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Responses

Response from Julia Barraclough, Service Manager, North Staffordshire & Stoke on Trent Sexual Health & HIV Service, MPFT nearly 2 years ago
Julia Barraclough
Service Manager, North Staffordshire & Stoke on Trent Sexual Health & HIV Service,
MPFT

Submitted on 28/09/2022 at 12:49
Published on Care Opinion at 12:49

picture of Julia Barraclough

Dear Chipper9495

Thank you for taking the time to provide feedback on the service you received. I'd like to apologise for the length of time you had to wait before being seen for your appointment. I have reminded the team to ensure that we monitor that patients are being seen on time and to make our patients aware of any delays.

Kind regards.

Julia Barraclough - Service Manager

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