"Appalling conditions at Greenock Town Hall for covid/flu jabs"

Mother had an appointment, and when we got there the queue was out the door and was told 1 hour and a half wait, was also told contradicting responses (one being "you don't need an appointment" and "only appointments"). Too many people were brought to town hall, if you have an appointment that should be your entitlement to be taken on time (give or take 15 mins,there was a lot of elderly.

I had to get my mum a chair as her blood pressure dropping down due to standing an hour and a half would have caused her to collapse (as a poor old lady who was "standing" in queue did in front of shocked, frail elderly causing them distress. Poor old lady didn't even have a seat,nurses /health staff should have been monitoring situation (but were not).

6 stations were supposed to be running with"health staff", but it was 3 staff giving jabs,then 2 staff giving jabs,then 4 staff giving jabs - not acceptable. Then shortly after, lady taken away in ambulance (by the way when the old lady collasped in queue, it was the fastest I'd seen them moving the whole hour I was standing in the queue for mother.

Then don't know what else happened, but health staff started panicking and running out of hall, only to come back in and tell everybody to leave as there is a major incident - totally unacceptable and shocking.

Mother or myself will not be attending any more covid/flu jabs in future, doctor or nurse will just be coming to our home as my 84 year old mother will never be subjected to that appalling behaviour and conditions. Disgraceful way for elderly and frail to be treated.