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Treated with kindness and respect

Posted By encryptionks69

"Treated with kindness and respect"

About: University Hospital Wishaw / Day Surgery

(as a service user),

From the moment I entered the unit right through to the surgery and at the other end I was treated with the upmost kindness and respect. Every person I came in contact with made the experience so much easier for me due to their compassionate and courteous manner.    

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Responses

Response from Karen Jamieson, Patient Safety Co-Ordinator, Quality Improvement Team, NHS Lanarkshire 2 years ago
Karen Jamieson
Patient Safety Co-Ordinator, Quality Improvement Team,
NHS Lanarkshire

Submitted on 23/09/2022 at 10:46
Published on Care Opinion at 10:46

Dear encryptionks69

Thank you for taking the time to provide feedback of your recent experience within Day Surgery at University Hospital Wishaw.

I am pleased that you felt cared for by our friendly team and this was a positive experience for you. I will be delighted to share your feedback with the team.

I hope you are recovering well.

Kind regards

Karen

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