"NHS Lanarkshire vaccination, Ravenscraig"

Took my elderly mother for her vaccinations. She has mobility issues and is breathless on minimal exertion.  On arrival there was a large queue, despite using a walking aid she can sit on when stationary, the length of wait caused her to become very uncomfortable and required a seat.  There was no chairs available and no staff member offered to provide a chair.  Had to locate a chair for mum myself and went back to keep her place in the queue.

Mum raised this as a concern for other elderly people who may not be able to stand and witnessed another man’s daughter having to find him a chair.

It may sound basic but not being in pain today would have made a difficult journey for mum much easier.  

She now feels she will be unable to attend for vaccinations in future but fears being forgotten if she has to wait for a district nurse.