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"World class service in urology"

About: Queen Margaret Hospital / Urology

(as the patient),

The professionalism and expert care given by Mr. Kata was outstanding. We are so grateful to him for his time and we feel so fortunate to have had his excellent consultation. He reassured us and the whole experience could not have been improved.

I am impressed with his timeliness and no rush attitude. He takes the time to answer your questions and to identify options for issues. He made me feel relaxed and explained my kidney stones diagnosis and need for surgery thoroughly.

The entire day case surgery experience was lovely, the staff were very friendly, kind and helpful. The ODP, anesthetic and nurses were so cheerful and happy which was wonderful. Well done NHS Fife team!

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Responses

Response from Siobhan Mcilroy, Head Patient Experience, Corporate Services, NHS Fife 2 years ago
Siobhan Mcilroy
Head Patient Experience, Corporate Services,
NHS Fife
Submitted on 22/09/2022 at 19:55
Published on Care Opinion at 19:55


picture of Siobhan Mcilroy

Dear Stone Free Patient

Thank you for taking the time to post on Care Opinion, we value all feedback. My name is Siobhan McIlroy and I am the Head of Patient Experience. Mr Kata will be delighted to receive your positive feedback. I will ensure your comments are passed on to him directly and the Urology and Day Surgery Team. Thank you again for posting and I hope your are recovering well. Take care and best wishes, Siobhan McIlroy.

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