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Carpel tunnel surgery

Posted By Jayne79

"Carpel tunnel surgery"

About: Musgrave Park Hospital (Belfast)

(as a service user),

I attended Duke of Connaught Day Procedure Unit Musgrave Park hospital. This was my second hand having surgery for carpel tunnel. What a smooth system is in place. All the staff were so professional and caring. The "hi" from professionals going past in their scrubs in the waiting area, helped settle my nerves. The unit is so clean. Mr Swain's team put me at ease and ensured I had a review before the procedure took place.

Working in healthcare myself, the nurse that sat with me is a credit to the nursing profession, put me at ease and so caring, sometimes we loose sight of how this basic nursing care means so much to the patient.  Having attended Wither's four years ago for my first hand, I found this experience  less nerve wrecking. Taken on time and on way home within, hour and half.  Thanks to everyone for their care.

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Responses

Response from Seamus O'Brien, Senior Manager , Withers Orthopaedics area, Belfast Health and Social Care Trust nearly 2 years ago
Seamus O'Brien
Senior Manager , Withers Orthopaedics area,
Belfast Health and Social Care Trust

Submitted on 25/08/2023 at 18:58
Published on Care Opinion at 18:58

Hi (Jayne79)

My name is Dr Seamus O’Brien I want to apologies for the lateness of this response, there was some difficulties in getting this story to myself however the Patient and Client Experience Facilitator for the Belfast Trust has forwarded your story to myself. I hope you are doing well and want to thank you for posting your story on Care Opinion.

Thank you for the lovely comments this will be passed to the team.

Please if you wish to discuss anything further please contact PatientExperience@belfasttrust.hscni.net and leave your details and the Facilitator will ensure this is passed to myself.

Again - I want to thank you for telling us about your positive experience.

Many thanks

Dr Seamus O’Brien

Senior Manager

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