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I was extremely impressed

Posted By Radquack

"I was extremely impressed"

About: Royal Cornwall Hospital (Treliske) / Dermatology

(as the patient),

I was seen on time by Dr Divekar, who was most pleasant and professional. I was advised that I needed a lesion on my back excised, and referred on to a nurse specialist, Clarinda, and her assistant, Charlotte.

The lesion was expertly and painlessly excised. 

I was extremely impressed by the standard of care I received from all dermatology staff.

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Responses

Response from Leanne Knapp, Sister, Dermatology, Royal Cornwall Hospitals NHS Trust 3 years ago
Leanne Knapp
Sister, Dermatology,
Royal Cornwall Hospitals NHS Trust

Submitted on 21/09/2022 at 10:35
Published on Care Opinion at 10:35

Hello Radquack, thank you for taking time to post feedback about your recent experience of the dermatology unit, I am glad that you were happy with the standard of care received and all staff were pleasant and professional. I will ensure that the team are made aware of your feedback and wish you all the best for the future

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Response from Holly Kiernan, Patient Experience Manager, Patient & Family Experience Team, Royal Cornwall Hospitals NHS Trust 3 years ago
Holly Kiernan
Patient Experience Manager, Patient & Family Experience Team,
Royal Cornwall Hospitals NHS Trust

Submitted on 26/09/2022 at 14:53
Published on Care Opinion at 14:53

Thank you for taking the time to give us your opinion as we truly appreciate your feedback. We would love to contact you in future to help us inform decisions about our services and the way we work. This could range from small queries to larger projects so that you can be involved as much or as little as you like.

If this is something you would be interested in please contact the Patient Engagement Team at Royal Cornwall Hospitals NHS Trust on rcht.patientengagement@nhs.net or telephone 01872 252793, so that we can record your details.

Thank you again for taking the time to tell us about your experience.

Best wishes,

Holly

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