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"Absolutely fabulous service"

About: Sexual Health Services - North Staffordshire and Stoke-on-Trent (Open Clinic)

(as the patient),

Rang to make an appointment, was called back by a junior doctor, discussed everything, arranged an appointment with the junior doctor. Clinic ran on time, doctor was fantastic, open, honest, concerned and listened to me. Examined me with another colleague in room as we are opposite sexes. Got another doctor in room for second opinion. All were superb and such a credit to their profession and the NHS. Absolutely fabulous service. Tested for everything as standard too. The female junior doctor who dealt with me has a great future in healthcare.

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Responses

Response from Julia Barraclough, Operational Service Manager, North Staffordshire & Stoke on Trent Sexual Health & HIV Service, MPFT 3 years ago
Julia Barraclough
Operational Service Manager, North Staffordshire & Stoke on Trent Sexual Health & HIV Service,
MPFT

I am the Operational Service Manager for the sexual health services across Stoke, Staffordshire, Shropshire and Telford. I support the wider teams to ensure our services are of a high quality and accessible for our service users.

Submitted on 23/09/2022 at 16:02
Published on Care Opinion at 16:02


picture of Julia Barraclough

Thank you for taking the time to provide feedback on the service you received. It is really good to hear about your positive experience with our junior doctor, Dr Keay, and how open, honest and concerned she was. I have shared your feedback with Dr Keay - you have made her day!

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