Text size

Theme

Language

"Care received at the Ulster Hospital"

About: The Ulster Hospital / Vaccination Centre

(as a service user),

I contracted Covid, and because I am on immune suppressing drugs, my GP passed my details on to see if I could receive the neutralising antibody infusion.

A doctor named Victoria called me yesterday, to see if I would like to go to the Ulster Hospital this morning for the infusion. She was very nice and explained why it would be recommended, so I said I would definitely like to have it.

I arrived at the hospital this morning and was met by two nurses, Jenny and Lisa. The doctor Victoria also came along to introduce herself. 

The nurses were so friendly and attentive and explained everything. I just felt so at ease. There was another patient in and we were all talking and having a bit of fun, so the time passed quickly. Jenny went to make tea and coffee. When I told her I only drink decaf, she said she had decaf coffee. I couldn’t believe it. The first time I have been able to get decaf in a hospital! It was lovely and we also received a snack pack with water, crisps, yogurt, biscuits etc.

The only reason I wouldn’t want to go back there again is because it would mean I had Covid again!!!

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Conor Campbell, Senior Manager, Assurance and Improvement, South Eastern Health & Social Care Trust 2 years ago
Conor Campbell
Senior Manager, Assurance and Improvement,
South Eastern Health & Social Care Trust

Assurance and improvement

Submitted on 14/11/2022 at 10:47
Published on Care Opinion at 10:47


picture of Conor Campbell

Dear ER30

Thank you for sharing your story.

Great to hear how well you were looked after at your recent attendance.

Your positive feedback has been shared to Jenny, Lisa, Victoria and the team who grealty appreciate your kind words.

Best wishes

Conor

Conor Campbell

Senior Manager, Safe and Effective Care

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k